Psych Lab Psychology Inc. Text Messaging Terms and Conditions
Overview
These Terms and Conditions govern your receipt of text messages from Psych Lab Psychology Inc. By providing your mobile phone number and consenting to receive text messages from us, you agree to these Terms and Conditions.
Types of Messages
Psych Lab Psychology Inc. may send you the following types of text messages:
- Appointment confirmations, reminders, and scheduling changes
- Appointment availability updates
- Clinical care follow-ups
- Administrative and billing notifications
- Emergency office closures
Message Frequency
Message frequency varies based on your appointment schedule and clinical needs. Typically, you may receive 1-4 messages per month, though this may increase during periods of active appointment scheduling.
Message and Data Rates
Message and data rates may apply to each text message sent or received in connection with Psych Lab Psychology Inc., as provided in your mobile telephone service rate plan. Please contact your mobile telephone carrier for pricing details.
Support Information
If you need assistance with our text messaging service, you can:
- Text HELP to the number that sent you the message
- Call our office at (562) 684-1300
- Email us at help@psychlab.us
Opt-Out Procedure
You may opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from Psych Lab Psychology Inc.
- Contacting our office at (562) 684-1300
- Informing your therapist during your appointment
Upon receiving your opt-out request, we will send you a one-time confirmation message and then stop all text communications.
Privacy Policy
Information about how we collect, use, and protect your personal information can be found in our Privacy Policy.
Consent
By providing your mobile phone number to Psych Lab Psychology Inc. through our intake process and consent form, you expressly consent to receive text messages from us about the services described above.
Your consent to receive text messages is not required as a condition of purchasing any goods or services.
Changes to Terms and Conditions
Psych Lab Psychology Inc. reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page. Your continued consent to receive text messages after any such changes constitutes your acceptance of the new Terms and Conditions.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Psych Lab Psychology Center
3950 Long Beach Blvd, Suite 101
Long Beach, CA 90807
(562) 684-1300
help@psychlab.us
Last Updated: March 13, 2025